Leading the way in hospital patient dining
For healthcare providers the provision of healthy, nutritious high-quality patient meals is imperative to support patient care and aid recovery. We work in partnership with our hospital customers to provide their patients with a first-class experience, helping them bounce back to full health.
Redefining the patient meal experience with every bite
For over 20 years, improving patient wellbeing has been central to our mission of nourishing the nation. Working with over 30 acute hospital partners, we serve over 6 million patient meals every year.
Through insight published by the Patients Association, we know that the top three priorities for patients regarding hospital meals are choice, taste, and temperature.
Featured:
Steamplicity Roast Pork Dinner
Succulent slices of roast pork served with golden roast potatoes, braised red cabbage and garden peas. New for Spring/Summer 2025.
Smart catering solutions
Meals to suit your hospital, staff & patients
At the Cuisine Centre we have three different meal range solutions created by our team of culinary and dietetic experts to deliver delicious, balanced meals that meet the diverse nutritional and cultural needs of hospital patients.
All are designed to reduce complexity and make mealtimes easier. Each delivers a wide choice of delicious tasting, hot food at ward level to suit your operational model, whilst reducing waste, labour and improving efficiency.
A partnership to deliver patient dining excellence
As well as providing a wide choice of tasty meals for patients to choose from, we also work in partnership to provide our customers with a range of services to improve efficiency and the patient experience.
Dietetic team support
Our team of expert dietitians are on hand to support the creation of patient menus that meet the nutritional and dietary needs of all patients, including those with specific dietary needs such as diabetes, higher energy, vegetarian, vegan, and finger food for patients living with dementia.
Patient feedback survey
Our customers have access to our patient survey app to provide patient feedback and satisfaction evaluation.
Patient menu design & translation
Our design team offers a variety of patient menu templates that include essential nutritional and dietary coding information, catering to all menu requirements. They’re also on hand to help create personalised menus and provide any translations you may need.
Mobilisation support
We also ensure every customer has a bespoke and comprehensive project plan to ensure their teams are fully trained on every aspect of our catering solution and transition is as smooth as possible to maintain the patient experience.
Ongoing training & operational support
Every customer has a dedicated Account Manager to support training your teams to manage their online order system, advise on stock management and provide updates from our production planning team to ensure consistent and continuous supply.
Creating lasting change
When we say we’re passionate about reshaping the patient dining experience, we really mean it. Hear from our customers about how we’ve made a real difference to improve patient satisfaction and reduce food waste.
Meet our Healthcare Dietitian
Maxine Cartz
Maxine Cartz is a registered dietitian with over 25 years of experience in food service dietetics. She manages the nutritional aspects of acute patient menus, working across dietitians, nursing teams, and caterers. Maxine collaborates with the NPD team and supports operations. A member of the British Dietetic Association (BDA), she led the creation of the BDA Nutrition and Hydration Digest, and is now a key guide in patient catering. Maxine received a BDA Fellowship in 2021 for her outstanding work.
Outside of work, she enjoys baking, breadmaking, and Italian cuisine.
Meet our Chef Lead for Healthcare
Bruce Toon
Bruce leads our culinary strategy, creating nutritious, delicious meals and exciting dining experiences. With extensive experience in culinary, food nutrition, and marketing across Compass, he focuses on using seasonal British produce to support the local economy and the environment.
At a time when food and diet is being highlighted as playing a vital role in people’s health and wellbeing, and when a light is being shone on the importance of good quality food throughout healthcare, Bruce is delighted to be part of your amazing culinary adventure.
Case studies
A taster of our work
Take a look at some real-life examples of our industry-leading best practices in action.
Have we piqued your appetite?
We’d love to discuss how our catering solutions can help you save time, labour and minimise waste.