Leading the way in hospital patient dining
For healthcare providers the provision of healthy, nutritious high-quality patient meals is imperative to support patient care and aid recovery. We work in partnership with our hospital customers to provide their patients with a first-class experience, helping them bounce back to full health.
Redefining the patient meal experience with every bite
For over 20 years, improving patient wellbeing has been central to our mission of nourishing the nation. Working with over 30 acute hospital partners, we serve over 6 million patient meals every year.
Through insight published by the Patients Association, we know that the top three priorities for patients regarding hospital meals are choice, taste, and temperature.
Smart catering solutions
Meals to suit your hospital, staff & patients
At the Cuisine Centre we have three different meal range solutions created by our team of culinary and dietetic experts to deliver delicious, balanced meals that meet the diverse nutritional and cultural needs of hospital patients.
All are designed to reduce complexity and make mealtimes easier. Each delivers a wide choice of delicious tasting, hot food at ward level to suit your operational model, whilst reducing waste, labour and improving efficiency.
A partnership to deliver patient dining excellence
As well as providing a wide choice of tasty meals for patients to choose from, we also work in partnership to provide our customers with a range of services to improve efficiency and the patient experience.
Dietetic team support
Our team of expert dietitians are on hand to support the creation of patient menus that meet the nutritional and dietary needs of all patients, including those with specific dietary needs such as diabetes, higher energy, vegetarian, vegan, and finger food for patients living with dementia.
Patient feedback survey
Our customers have access to our patient survey app to provide patient feedback and satisfaction evaluation.
Patient menu design & translation
Our design team offers a variety of patient menu templates that include essential nutritional and dietary coding information, catering to all menu requirements. They’re also on hand to help create personalised menus and provide any translations you may need.
Mobilisation support
We also ensure every customer has a bespoke and comprehensive project plan to ensure their teams are fully trained on every aspect of our catering solution and transition is as smooth as possible to maintain the patient experience.
Ongoing training & operational support
Every customer has a dedicated Account Manager to support training your teams to manage their online order system, advise on stock management and provide updates from our production planning team to ensure consistent and continuous supply.
Creating lasting change
When we say we’re passionate about reshaping the patient dining experience, we really mean it. Hear from our customers about how we’ve made a real difference to improve patient satisfaction and reduce food waste.
Have we piqued your appetite?
We’d love to discuss how our catering solutions can help you save time, labour and minimise waste.